So I saw a commercial yesterday for some food product that said “Made with Real Ingredients!”.  Made with Real Ingredients????  What is that???  Are they saying that other companies put “fake”  ingredients in their food?  As baffled as I was by this statement it reminded me of quite a few “green” campaigns I have seen over the past few years.  The reality is that the plumbing industry is becoming greener everyday.  Toilets will be made to use less and less water, water heaters will become more and more efficient, and all the fixtures in our homes will be designed to use less water without us noticing the difference.  The other reality is that not all of these products are going to be well made, or with your best interests in mind.  In fact some of them will be “real ingredients” an empty statement designed to mislead you into thinking that you are spending your money on something worthwhile and good for your home.  When the truth is the people who produce, sell, and install these products care more about their bottom line than doing anything good for you, our community,  or the planet we live on.  If everyone was just honest enough to tell us what the ingredients really are, we could all make the right decisions on how to live with more freedom and comfort, without it costing us our valuable time and money to figure out what the ingredients are on our own.

Posted By: Paul Guzman, GM

Why do we charge a diagnostic fee?  The bottom line is a professional company cannot afford to pay a professional plumber to drive to your home, diagnose your problem, and quote prices.  Just can’t be done — and they’ve got families to feed.  Plus, do you really want some half-trained, half-professional, half-caring non-professional individual to show up at your front door?  That happens more than not when things are “free”.  Yeah, free — so is lunch!

The part for you and I as consumers that comes into play is how do we afford multiple service or diagnostic fees if we’d like to have different companies look at our problem?  The simple answer is to call a company you can trust from the gitgo.  Well, “Duh!” you say, but that’s where our company and Diamond Certified come into play.  Go to our home page and follow the Diamond Certified connection under the Plumbing Category.  (There are other plumbing companies listed in D.C. but they’re locations are in Heating or Sewers … enough said?)  Anyway, in a couple of clicks you can find out what hundreds, if not thousands, of customers have said about us over the years.  Oh yeah, one more little note: ALL of the money you “invest” with us stays in Marin.  We’re a local, home-grown company so you don’t pay extra for franchise or licensing fees that head out of state.  I mean, California needs every penny spent in California to stay in California.

I’ll explain how you can still get “free” estimates in another post to follow. 

Posted by ‘ol Ed