Why do we charge a diagnostic fee? The bottom line is a professional company cannot afford to pay a professional plumber to drive to your home, diagnose your problem, and quote prices. Just can’t be done — and they’ve got families to feed. Plus, do you really want some half-trained, half-professional, half-caring non-professional individual to show up at your front door? That happens more than not when things are “free”. Yeah, free — so is lunch!
The part for you and I as consumers that comes into play is how do we afford multiple service or diagnostic fees if we’d like to have different companies look at our problem? The simple answer is to call a company you can trust from the gitgo. Well, “Duh!” you say, but that’s where our company and Diamond Certified come into play. Go to our home page and follow the Diamond Certified connection under the Plumbing Category. (There are other plumbing companies listed in D.C. but they’re locations are in Heating or Sewers … enough said?) Anyway, in a couple of clicks you can find out what hundreds, if not thousands, of customers have said about us over the years. Oh yeah, one more little note: ALL of the money you “invest” with us stays in Marin. We’re a local, home-grown company so you don’t pay extra for franchise or licensing fees that head out of state. I mean, California needs every penny spent in California to stay in California.
I’ll explain how you can still get “free” estimates in another post to follow.
Posted by ‘ol Ed